Privacy Notice
Privacy Notice
Last Updated: October 2026
This Privacy Notice explains how Monique Mann Consulting (Pty) Ltd trading as The Change Lab (“Change Lab”, “we”, “us”) handles personal information collected through this website, www.changepathfinder.com.
This notice covers the website only. If you use the Change PathFinder platform as a user or client, a separate Change PathFinder Data Processing Notice, and a signed Data Processing Agreement where one is in place, govern how your information is handled on the platform.
For the purposes of the Protection of Personal Information Act 4 of 2013 (POPIA), Change Lab is the responsible party for the personal information collected through this website.
Last Updated: October 2026
This Privacy Notice explains how Monique Mann Consulting (Pty) Ltd trading as The Change Lab (“Change Lab”, “we”, “us”) handles personal information collected through this website, www.changepathfinder.com.
This notice covers the website only. If you use the Change PathFinder platform as a user or client, a separate Change PathFinder Data Processing Notice, and a signed Data Processing Agreement where one is in place, govern how your information is handled on the platform.
For the purposes of the Protection of Personal Information Act 4 of 2013 (POPIA), Change Lab is the responsible party for the personal information collected through this website.
Last Updated: October 2026
This Privacy Notice explains how Monique Mann Consulting (Pty) Ltd trading as The Change Lab (“Change Lab”, “we”, “us”) handles personal information collected through this website, www.changepathfinder.com.
This notice covers the website only. If you use the Change PathFinder platform as a user or client, a separate Change PathFinder Data Processing Notice, and a signed Data Processing Agreement where one is in place, govern how your information is handled on the platform.
For the purposes of the Protection of Personal Information Act 4 of 2013 (POPIA), Change Lab is the responsible party for the personal information collected through this website.
Information we collect
Information we collect
Information we collect
We collect only the information you choose to give us, plus limited technical information needed to run the site:
Demo bookings. When you book a demo, we collect your name, email address, and any details you enter, such as your organisation and your message. Bookings are handled through Google’s scheduling tools.
Enquiries. When you email us at info@changelab.co.za or otherwise contact us, we receive your email address and the content of your message.
Technical information. When you visit the site, our hosting provider may automatically process standard technical data, such as your IP address, device and browser type, and the pages you view, to keep the site secure and working.
We collect only the information you choose to give us, plus limited technical information needed to run the site:
Demo bookings. When you book a demo, we collect your name, email address, and any details you enter, such as your organisation and your message. Bookings are handled through Google’s scheduling tools.
Enquiries. When you email us at info@changelab.co.za or otherwise contact us, we receive your email address and the content of your message.
Technical information. When you visit the site, our hosting provider may automatically process standard technical data, such as your IP address, device and browser type, and the pages you view, to keep the site secure and working.
How we use your information
How we use your information
How we use your information
We use this information to respond to your enquiry, arrange and follow up on demos, provide information you ask for, keep the site secure, and comply with our legal obligations. We do not sell your personal information.
We use this information to respond to your enquiry, arrange and follow up on demos, provide information you ask for, keep the site secure, and comply with our legal obligations. We do not sell your personal information.
Cookies & Analytics
Cookies & Analytics
Cookies & Analytics
The Change PathFinder™ website does not currently use analytics, advertising, or tracking cookies.
Our website embeds video content hosted by YouTube, a service provided by Google. When you play an embedded video, YouTube may place cookies on your device in accordance with Google's policies.
If we introduce analytics or other non-essential cookies in future, we will update this notice to describe what they do, and, where the law requires, we will ask for your consent before those cookies are set. You can also manage cookies through your browser settings.
The Change PathFinder™ website does not currently use analytics, advertising, or tracking cookies.
Our website embeds video content hosted by YouTube, a service provided by Google. When you play an embedded video, YouTube may place cookies on your device in accordance with Google's policies.
If we introduce analytics or other non-essential cookies in future, we will update this notice to describe what they do, and, where the law requires, we will ask for your consent before those cookies are set. You can also manage cookies through your browser settings.
Who we share it with
Who we share it with
Who we share it with
We share personal information only with the service providers who help us run the website and respond to you, such as our website host (Framer) and our booking and email providers (including Google). These providers act on our instructions. We may also disclose information where the law requires it. We do not sell your personal information.
We share personal information only with the service providers who help us run the website and respond to you, such as our website host (Framer) and our booking and email providers (including Google). These providers act on our instructions. We may also disclose information where the law requires it. We do not sell your personal information.
Information sent outside South Africa
Information sent outside South Africa
Information sent outside South Africa
Some of our service providers are based outside South Africa, so your information may be processed in other countries, under their own security measures and lawful transfer arrangements, as permitted by section 72 of POPIA.
Some of our service providers are based outside South Africa, so your information may be processed in other countries, under their own security measures and lawful transfer arrangements, as permitted by section 72 of POPIA.
How long we keep it
How long we keep it
How long we keep it
We keep enquiry and booking information only for as long as we need it to deal with your request and, if you become a client, for the duration of that relationship and any period required by law. After that it is deleted.
We keep enquiry and booking information only for as long as we need it to deal with your request and, if you become a client, for the duration of that relationship and any period required by law. After that it is deleted.
Marketing
Marketing
Marketing
We will only send you marketing if you have given us separate, explicit consent. Marketing consent is never a condition of contacting us or booking a demo, and you can withdraw it at any time using the unsubscribe link or by emailing info@changelab.co.za, without affecting anything else.
We will only send you marketing if you have given us separate, explicit consent. Marketing consent is never a condition of contacting us or booking a demo, and you can withdraw it at any time using the unsubscribe link or by emailing info@changelab.co.za, without affecting anything else.
We will only send you marketing if you have given us separate, explicit consent. Marketing consent is never a condition of contacting us or booking a demo, and you can withdraw it at any time using the unsubscribe link or by emailing info@changelab.co.za, without affecting anything else.
Your rights
Your rights
Your rights
Under POPIA you may ask us to access, correct, or delete your personal information, object to how we process it, or withdraw consent. To exercise any of these rights, contact our Information Officer through our Access to Information (PAIA) page. You may also lodge a complaint with the Information Regulator of South Africa at enquiries@inforegulator.org.za or www.inforegulator.org.za.
Under POPIA you may ask us to access, correct, or delete your personal information, object to how we process it, or withdraw consent. To exercise any of these rights, contact our Information Officer through our Access to Information (PAIA) page. You may also lodge a complaint with the Information Regulator of South Africa at enquiries@inforegulator.org.za or www.inforegulator.org.za.
Contact
Contact
Contact
Monique Mann, Information Officer
Email: info@changelab.co.za
Monique Mann, Information Officer
Email: info@changelab.co.za
Changes to this notice
Changes to this notice
Changes to this notice
We may update this notice from time to time. The version published on this page, with the date shown above, is always the current one.
We may update this notice from time to time. The version published on this page, with the date shown above, is always the current one.
© 2026 Change Lab. All rights reserved | Privacy Notice | Access to Information (PAIA)
© 2026 Change Lab. All rights reserved | Privacy Notice | Access to Information (PAIA)